FAQ

The Nano Bible is a micro-engraved silicon chip containing the complete text of the Tanakh (Old Testament) in Hebrew.

It’s physically engraved on silicon (not a digital file), and included in every artwork.

Yes. Every piece includes an authentic Nano Bible chip, plus a Certificate of Authenticity and a short brochure explaining what it is.

Yes. Our artworks are crafted by skilled professionals, including oil painting and cloisonné sand art. Each piece is carefully assembled and finished before it ships.

We inspect every artwork multiple times: before assembly, before packaging, and before shipping.

Only pieces that meet our standard are sent out.

Most pieces arrive gift-ready in our premium gift box with a matching gift bag.

Our two largest oil paintings are too large for a gift box, so they ship carefully protected in a shipping box—still including the Certificate of Authenticity and brochure.

For exact packaging and included accessories, please check each item’s product page.

Right now, we ship within the United States only.

Possibly. If you’re outside the US, contact us through the Contact page (or email) with your location and the item you want. If it’s feasible, we’ll do our best to arrange shipping—rates and delivery times will vary.

We do our best to ship orders within 1–2 business days.

After dispatch, typical US delivery is often 3–7 business days with major carriers (UPS/FedEx/DHL), depending on your state and service level. Tracking will be provided.

What is your return policy?

We offer a 90-day return window for peace of mind. If you’re considering a return, please contact us first so we can help.

If anything arrives damaged, contact us right away with photos of:

• the outer box and inner packaging
• the artwork
• your order number and tracking number
  

We’ll work with you to make it right (replacement, exchange, or refund—depending on the case).

Use our Contact page and we’ll respond within 1–2 business days.

We’re closed on Friday/Saturday and Jewish holidays.